Summary of the Maturity Levels
The higher levels of maturity described in the model are sustainable only if the lower maturity levels have been well established. From information and knowledge management point of view, this translates into a robust technological architecture that makes the measurement of performance possible.
The predictability, effectiveness and control of an organization’s processes are constantly improved as the organization moves up through these five levels. In practice, there is often an imbalance between different aspects of the maturity level, so it is important to start balancing all the aspects at one level of maturity before moving on to the next level.
General descriptions for the Maturity Levels
|1 – Information Silos||The solutions are local; there are no common standards, no shared resources or management. As a result the management does not get a clear and consistent picture of the organization as a whole.|
|2 – Understanding the Value||The organization understands the value of PM for its business. Organizational goals and objectives are defined.|
|3 – Fact-based decision-making||Decisions are more often made based on facts, rather than management instinct. The organization’s data is stored in a centralized data warehouse.|
|4 – Analytical business||Business becomes more analytical in key business areas. The metrics and scorecards are closely aligned to the organization’s strategy.|
|5 – Strategic tool||PM has become a strategic tool for management, and it is a central part of the organization’s control and management system. PM is also strongly connected to the different phases of strategy implementation in the organization.|